Legal

  1. Terms and Conditions: General Terms and Conditions can be found here and are subject to change without notice.

  2. Privacy Policy:  We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website and services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

    1. Information We Collect:

    1.1 Personal Information: We may collect certain personally identifiable information ("Personal Information") from you when you voluntarily provide it to us. Personal Information may include but is not limited to:

    • Contact information (e.g., name, address, email address, phone number).
    • Account credentials (e.g., username, password).
    • Payment information (e.g., credit card details).
    • Any other information you choose to provide to us voluntarily.

    1.2 Automatically Collected Information: We may also automatically collect certain information about your visit to our website, such as your IP address, device information, browsing history, and website usage information. This information helps us improve our website and provide a better user experience.

    1. Use of Information:

    2.1 Personal Information: We use your Personal Information to:

    • Process your orders and provide the products or services you requested.
    • Communicate with you about your orders, inquiries, and other customer service-related matters.
    • Send you promotional materials and updates about our products, services, and offers (only if you have opted in to receive such communications).
    • Customize and personalize your shopping experience.
    • Improve our website, products, and services.
    • Enforce our Terms and Conditions and other policies.

    2.2 Automatically Collected Information: We use automatically collected information for statistical purposes, to analyze trends, administer our website, and gather demographic information. This information helps us enhance and optimize our website's functionality and security.

    1. Information Sharing:

    We do not sell, rent, or trade your Personal Information to third parties for marketing purposes. However, we may share your information in the following circumstances:

    • With our trusted service providers who assist us in providing our products and services (e.g., shipping partners, payment processors), subject to their agreement to maintain the confidentiality and security of your information.
    • When required by law or in response to a valid legal request, such as a court order or government investigation.
    • To protect our rights, property, or safety, and the rights, property, or safety of our customers or others.
    • With your consent or at your direction.
    1. Data Security:

    We take reasonable measures to protect the security and confidentiality of your Personal Information. However, please note that no method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

    1. Your Choices:

    5.1 Opt-Out: You have the right to opt-out of receiving promotional communications from us. You can do so by following the instructions provided in the communication or by contacting us at support@tilliums.com.

    5.2 Account Information Deletion: If you wish to delete your account information, please contact us at support@tilliums.com. You have the ability to remove data from your account at any time. Please note that we may retain certain information as required by law or for legitimate business purposes.

    1. Third-Party Links:

    Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

    1. Children's Privacy:

    Our website and services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children. If you believe we have inadvertently collected information from a child, please contact us using support@tilliums.com.

  3. Intellectual Property: Any designs created by Kalysta's Kustom Designs, DBA Tillium's are in the public domain or we have retained full rights to reproduce.  We may use any imagery provided for marketing purposes but will not otherwise share or sell any images provided.  Images containing children will not be used for marketing purposes but records will be kept as required by law.

  4. Customization Guidelines: Any images provided will be used to create your custom design request.  Any unlawful or otherwise prohibited imagery, either by State, Federal or other Authority, will be reported.  All orders are subject to review and approval.
  5. Limitations of Liability:  Kalysta's Kustom Designs, DBA Tillium's or it's affiliates shall not be held liable for damages or losses resulting from product use, customization errors, or third-party actions.
  6. Dispute Resolution: Any disputes are Arbitrated in house between the individual who places the order and Kalysta's Kustom Designs, DBA Tillium's.

  7. Termination: We can terminate user accounts or refuse service for any reason without notice.  Any orders that are terminated that have been paid in full shall be refunded upon order cancelation.  Refunds for terminated orders by Tillium's can take up to 2 weeks to process.  Any unlawful imagery submitted in connection to a fully paid order will have funds held until an Authoritative State or Federal Entity provides lawful reason to release or otherwise relinquish funds.

  8. Governing Law: The State of Ohio holds the jurisdiction and laws that govern the interpretation and enforcement of the legal terms found herein.

  9. Updates to Terms: We reserve the right to update or otherwise modify our Terms and Conditions, Privacy Policy or other policies without notification.